We are continually improving our online services to better meet the needs of all individuals. Providing a barrier-free environment on our website which is accessible to all users is important to us. To this end, we have updated and tested this website and its elements to be compliant with the Web Content Accessibility Guidelines (WCAG) 2.0 as accepted and published by the World Wide Web Consortium (W3C).
This website has been designed to be viewable and navigable by non-graphical text-only browsers. The coding implemented in the site and its elements are compliant with W3C standards for CSS and HTML. All current web browsers should be capable of displaying the site correctly and our developers strive to use code that will also support future browser requirements as the web continues to evolve.
In certain situations, due usually to changes to technology, changes to standards, practical limitations or third-party code, complete accessibility, usability, and compatibility may not be immediately available. To address such potential situations and provide a better user experience, this website is periodically audited for compatibility issues and compliance with current standards and guidelines.
When issues are reported and remain outstanding, they will be documented in a changelog for visitors to review. This changelog will include a brief description of the issue, the date it was reported as well as an anticipated resolution timeframe. Minor deficiencies that do not impact navigation or site use but cannot be immediately resolved will be included as a courtesy to users. Issues that have been resolved will be removed from the changelog.
If you discover a usability issue on this website, please use the form below to report it. We will investigate the issue, explore solutions and if necessary, add it to the changelog. You may also report issues by sending an email to firstname.lastname@example.org. Please limit your email to issues related to website usability.
No outstanding issues as of 10/2019
Great store with everything you need for your pool. Also for your patio with their selection of the Green Egg Grills and accessories they can't be beat. Staff is always helpful, and they stock almost any part that you need for your in-ground pool.
We made the great choice to use Caribbean Pools. They are professional, knowledgeable and responsive! They really stand by their product and installation. We've been really impressed with the company. I don't usually write reviews but they are an exceptional team and I wanted others to know that we have…
First time visiting Caribbean Pools. Great staff. Bought a hot tub on the spot. Very informative and GREAT staff. They service the hot tubs they sell...BONUS! No problems so far. Have had our NORDIC Warrior XL since August. Absolutely love our hot tub and truly blessed that we bought it…
We had an amazingly beautiful pool installed by Caribbean Pools. We love it so much, that we got a spa from them as well. Everyone that we dealt with along the way, from customer care to the service technicians, were absolutely wonderful! With my husband working crazy hours, I never…
I recommend Caribbean Pools to anyone looking to create a backyard oasis for their family. The crew was professional, courteous & knowledgeable. They were “work horses” & perfectionists with their work. Don’t waste your time getting estimates from anyone else. Caribbean Pools is the way to go!
Thank-You for responding so quickly to my pump issue; the two man crew were very courteous and professional, advising me to my options and a fast repair, returning the pool back into service.
We have an above ground pool, the staff is extremely knowledgeable and helpful with our needs. Since using their products we have not had an issue with our pool or spa! We have also purchased a Big Green Egg from them and couldn’t be happier!
First let me start off with saying WOW!! You guys are great!! What a surprise phone call we received saying the spa part was really covered! It Sucked that we only missed it by a few days and then to find out someone from your company did everything they could…
We at Caribbean understand that this is a large investment to enhance your family’s summer. That’s why we focus on
supporting you throughout the entire life of your pool. So let’s talk today about your project.