Terms & Conditions

Big Green Egg (BGE) – Due to our dealer agreement with BGE we are not permitted to accept online payment transactions for BGE items. However, we can provide our customers with an online request for cash on delivery or COD sale. This allows our customers to shop our BGE inventory, build packages in your cart, or order replacement parts at your convenience. When you’re ready to purchase use the checkout, no payment is required because the sale is not final and is subject to review. Our sales team will contact you to answer any of your questions and complete the transaction.

Use of the Website—By accessing the website, you warrant and represent to the website owner that you are legally entitled to do so and to make use of information made available via the website.

Trademarks—The trademarks, names, logos and service marks (collectively “trademarks”) displayed on this website are registered and unregistered trademarks of Caribbean Pools INC. Nothing contained on this website should be construed as granting any license or right to use any trademark without the prior written permission of Caribbean Pools INC.

External links—External links may be provided for your convenience, but they are beyond the control of Caribbean Pools INC and no representation is made as to their content. Use or reliance on any external links and the content thereon provided is at your own risk.

Warranties—Caribbean Pools INC makes no warranties, representations, statements or guarantees (whether express, implied in law or residual) regarding the website.

Disclaimer of liability—Caribbean Pools INC shall not be responsible for and disclaims all liability for any loss, liability, damage (whether direct, indirect or consequential), personal injury or expense of any nature whatsoever which may be suffered by you or any third party (including your company), as a result of or which may be attributable, directly or indirectly, to your access and use of the website, any information contained on the website, your or your company’s personal information or material and information transmitted over our system. In particular, neither the website owner nor any third party or data or content provider shall be liable in any way to you or to any other person, firm or corporation whatsoever for any loss, liability, damage (whether direct or consequential), personal injury or expense of any nature whatsoever arising from any delays, inaccuracies, errors in, or omission of any share price information or the transmission thereof, or for any actions taken in reliance thereon or occasioned thereby or by reason of non-performance or interruption, or termination thereof.

Conflict of terms—If there is a conflict or contradiction between the provisions of these website terms and conditions and any other relevant terms and conditions, policies or notices, the other relevant terms and conditions, policies or notices which relate specifically to a particular section or module of the website shall prevail in respect of your use of the relevant section or module of the website.

Severability—Any provision of any relevant terms and conditions, policies and notices, which is or becomes unenforceable in any jurisdiction, whether due to being void, invalidity, illegality, unlawfulness or for any reason whatever, shall, in such jurisdiction only and only to the extent that it is so unenforceable, be treated as void and the remaining provisions of any relevant terms and conditions, policies and notices shall remain in full force and effect.

Applicable laws (choice of venue and forum)—Use of this website shall in all respects be governed by the laws of the state of [insert your state], U.S., regardless of the laws that might be applicable under principles of conflicts of law. The parties agree that the [insert state] courts located in [insert county] county, [insert state], shall have exclusive jurisdiction over all controversies arising under this agreement and agree that venue is proper in those courts.

Returns or exchanges with original sales receipt of non-opened/non-used merchandise within 30 days of purchase.

Returns or exchanges with a receipt for non-opened/non-used merchandise will be issued a refund based on the selling price of the returned merchandise.

Merchandise that has been opened or used may not be returned for a refund. Caribbean Pools may choose to issue merchandise credit or make and exchange for the value of the item based on the discretion of the management.

A restocking fee of 10% will be charged on all canceled/returned special order merchandise.

Caribbean Pools INC reserves the right to cancel any transaction that takes place on this website. Providing a full refund to the buyer and an explanation of why their request was denied.